An active user is an employee with read/write access to Factivate. You only pay for the people who use it, not total employees or view only users..
What about support?
Both our data consultants and customer success reps are ready to help you. From building custom templates for you to providing any training you might require.
Do you provide marketing analytics support beyond the platform?
We work with select enterprise clients by building, supporting, and providing them with in-house dedicated data consultants. Contact us if you'd like more information.
How many integrations can I use?
There are no limitations on the amount of integrations you can add to your report or dashboard. If you need any additional connectors, let us know!
How long does it take to get started?
You can have an automated report in less than 5 minutes! If you'd like a custom-made template with multiple dashboards and automated reports built by our team, typical turnaround times are less than 7 days.
What if I need a new connector?
We're building and releasing connectors on a first-come-first-served process. If you need a connector right away, we are able to re-allocate resources for an additional fee.